Policies

All in-store returns must be made within 10 days of purchase for store credit only. All returns must be in the condition which they were received, with original tags & receipt for store credit only. No refunds will be given after 10 days.

Special orders, sale items, swimwear, and made to order items are FINAL SALE and cannot be exchanged or returned.

Online Returns:
All online returns must be pre-approved by Kehlective & done within 7 days of receiving the package and the responsibility for shipping a return is on the buyer. Items must be returned in the condition which they were received. 

In order to process an online return, please email shop.kehlective@gmail.com for authorization.

Exchanges: Exchanges are only processed upon receipt of returned merchandise and are based on stock availability.